SMS opt-in consent data, phone numbers, and associated personal information are NEVER shared with, sold to, or transferred to any third parties or affiliates for marketing purposes.
1. Who We Are
ServiceSync-AI is a missed call text back service operated by Timothy Hamblin, based in Plymouth County, Massachusetts, serving HVAC contractors on Cape Cod and the South Shore.
Contact:
Email: support@servicesync-ai.com
Phone: (508) 694-9925
2. What Information We Collect
We collect contact information submitted through our website chat widget, contact requests, or direct communication, including name, phone number, email address, business name, trade type, and service area description.
3. How We Use Your Information
- To respond to your inquiry
- To send SMS messages related to customer support, missed call responses, appointment reminders, and service notifications
- To communicate information about the services you asked about
- To process payments and manage your account
4. SMS Messaging & Consent
Users who submit contact information through the website chat widget, contact requests, or communication tools expressly consent to receive SMS communications related to service inquiries, customer support, appointment reminders, account notifications, and operational updates.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS opt-in consent data, phone numbers, and associated personal information are NEVER shared with, sold to, or transferred to any third parties or affiliates for marketing purposes. This is an absolute policy with no exceptions.
- You may opt out at any time by replying STOP to any SMS message.
- Reply HELP to any SMS message for assistance.
- Message and data rates may apply.
- Message frequency may vary based on your account activity.
- Consent is not a condition of purchase.
5. How SMS Consent Is Obtained
Users opt in to receive SMS messages by:
- submitting a website chat request,
- requesting information through the contact widget,
- or communicating directly with ServiceSync-AI for support or service coordination.
SMS consent is never shared with third parties or affiliates for marketing purposes.
6. Data Sharing
We do not sell, rent, or share your personal information with third parties for their marketing purposes. We use GoHighLevel as our messaging delivery provider, which processes data only as necessary to deliver the service.
7. Your Rights
- You may request access to, correction of, or deletion of your personal data.
- You may withdraw SMS consent at any time by replying STOP or contacting us at support@servicesync-ai.com.
8. Contact
Questions? Contact us at support@servicesync-ai.com or (508) 694-9925.