Privacy Policy

Effective Date: May 1, 2026 · Last Updated: May 2026

⚠ SMS Opt-In Privacy — Critical Disclosure

SMS opt-in consent data, phone numbers, and associated personal information are NEVER shared with, sold to, or transferred to any third parties or affiliates for marketing purposes.

    Summary: ServiceSync-AI collects only the information needed to deliver SmartReply™ missed-call recovery services. We do not sell your personal data. SMS opt-in data and consent information will not be shared with third parties or affiliates for marketing purposes. You may opt out of SMS at any time by replying STOP.
  

1. Who We Are

ServiceSync-AI is a missed-call text-back platform operated by Timothy Hamblin, based in Cape Cod, Massachusetts, serving HVAC, plumbing, and electrical contractors on Cape Cod and the South Shore.

Contact:
Email: support@servicesync-ai.com
Phone: (508) 694-9925

2. What Information We Collect

We collect contact information submitted through our website chat widget, contact requests, or direct communication, including name, phone number, email address, business name, trade type, and service area description.

3. How We Use Your Information

To respond to your demo request or inquiry
To send SMS messages related to customer support, missed call responses, appointment reminders, and service notifications
To communicate information about SmartReply™ and related ServiceSync-AI services
To process payments and manage your account

4. SMS Messaging

Users who submit contact information through the website chat widget, contact requests, or communication tools expressly consent to receive SMS communications related to service inquiries, customer support, appointment reminders, account notifications, and operational updates.

No Mobile Information Sharing — Required Disclosure

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

No Sharing — SMS Opt-In Data

SMS opt-in consent data, phone numbers, and associated personal information are NEVER shared with, sold to, or transferred to any third parties or affiliates for marketing purposes. This is an absolute policy with no exceptions.

You may opt out at any time by replying STOP to any SMS message.
Reply HELP to any SMS message for assistance.
Message and data rates may apply.
Message frequency may vary based on your account activity.

5. Data Sharing

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We use GoHighLevel (GHL) as our CRM and SMS delivery platform. These providers process data only as necessary to deliver our services.

6. Your Rights

You may request access to, correction of, or deletion of your personal data.
You may withdraw SMS consent at any time by replying STOP or contacting us at support@servicesync-ai.com.

7. Contact

Questions? Contact us at support@servicesync-ai.com or (508) 694-9925.

Confirmed: SMS opt-in data is used only to send service-related communications from ServiceSync-AI. It is never sold, shared, or transferred to any third party or affiliate for marketing or any other purpose.